SHIPPING INFORMATION

How much does shipping cost?

Flat-rate domestic shipping within Australia is just $10 AUD or free when you spend $149 AUD. Use code 'FREEOZSHIP.'

We also offer flat-rate international shipping to the United States, Canada, United Kingdom and Ireland for $20 AUD, and major European countries for $30 AUD. 

To get an international shipping quote before checking out, put your items in the cart and then go to the cart page.

Do you ship to my country?

To find out if we ship to your location, use the country drop-down menu on the cart page.

How long does shipping take?

For Australian orders, we suggest allowing 4 to 7 days from dispatch for capital city deliveries and up to 10 days for regional and rural areas. Recent shipping delays and COVID may cause disruptions so please allow up to 14 days. You will be sent a notification and tracking details once your order is shipped.

Overseas customers should allow around 21 days from dispatch. This excludes customs processing. Please keep in mind that Covid-related delays are also possible.

International customs and import duties

We are registered for VAT in the United Kingdom for orders valued under £135. For orders over £135, you will be charged the VAT component by UK customs before the item is released to you.

Other international customers are responsible for any applicable import duties/taxes.

More questions?

See our FAQ page or email us at hello@luxhax.com for more information.